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As of November 1, 2021, NCCT discontinued mailing wallet cards for recertification.

Updated electronic cards are accessible on your dashboard to view or print when you maintain an active status through recertification.

Through the American Society for Clinical Laboratory Sciences (ASCLS), Professional Acknowledgment for Continuing Education (P.A.C.E.®) is an administrative system serving as the quality assurance mechanism for continuing education programs offered to clinical laboratory professionals.

Not all NCCT CE is P.A.C.E.® approved and not all NCCT certificants need P.A.C.E.® approved CE. Check your state requirements for recertification requirements if you hold a state license such as CA CPT.

NCCA – National Commission of Certifying Agencies

Express – ordered before 1pm

Standard – 7-14 business days

Recertification process can be started 6 months prior to your active expiration date

Update of recertification date can take 2-3 business days from date of completed contact/clock hours.

Recertification process must be complete by Midnight CST/CDT of the active expiration date or you will move into an inactive status

All missing recertification years must be fulfilled for certification to be updated to an active status.

Certification will go invalid 5 years from last expiration date on file if no recertification requirements are fulfilled for five consecutive years.

Instructor – call 800.875.4404 to advise customer service

Eligibility Route – call 800.875.4404 to have account corrected & submit corresponding documents for new route.

Accommodations – to cancel accommodations request, you must submit written correction

Change of Discipline – if applied for incorrect certification, ie. Medical Assistant (back office) for Medical Office Assistant (front office), you must submit in writing a correction of discipline applied for.

Use of Name on Website – you must submit written permission to change option

Experience must constitute full time employment. Volunteer or internship does not qualify as experience.

If you don’t perform a skill listed on the QBE with a current employer – you would not be eligible to test for an exam, unless;

If you receive training on that skill, an additional QBE form will be accepted with training dates, signed by acceptable credentialed personnel, as listed on the QBE.

NCCT’s certifications, NCMA, NCMOA, NCPT, NCET, NCPCT, have 2 years from date of graduation to submit documents if tested as a current student.

NCCT TS-C – has two years from test date to submit diploma and scrubs if applied as a current student

While some job responsibilities cross over from one discipline to another, not all skills are transferrable. Please call 800.875.4404 for further information, as you may be eligible to carry 2 certifications. With the correct experience or education program attended, we may be able to help you obtain additional credentialing.

You will need to send in written notice to have your certification placed in a non-renewal status.

An Accommodation Request would have to be applied and approved to do so.

A government issued ID will be required.

Coding books – HCPCS, ICD, CPT. These manuals maybe tabbed, but only coding notations appropriate for use on the job are permitted.

NCCT cannot send an INVALID certification. Pass/Fail letter can always be printed from dashboard.

There are no refunds - Applications and corresponding fees are valid for one (1) year from the date of submission. Applicants who request to withdraw a certification application within three (3) business days after receipt by NCCT or an applicant determined to be ineligible to test will be sent a full refund of the examination fee, minus a $25 processing fee.

NCCT is not responsible for expenses incurred by the applicant due to cancellation of a test session, location changes, time changes, testing site equipment malfunctions, or other such events/incidents.

Yes, all disciplines are eligible to test remote. Remote testing cannot allow for accommodations

All paper answer sheets are typically graded within 5 business days of receipt on Thursdays

All applications, once submitted, are good for one year. All applications need to be submitted at least 14 days prior to anticipated/requested test date.

Call 800.875.4404 to speak with a customer service representative. $25 NCCT reschedule fee, and, $44 proctor fee (3rd party) may be required if less than 5 business days from scheduled test date. Requested reschedule date must be 5 business days from today’s date.

Must have the most recent version of Google Chrome downloaded on device used for testing (computer/laptop).

Interruption – there can be no one in the room with you while taking exam. Interruptions can result in shut down of exam. Utilizing any other electronic device besides the one running the Examroom 360 view for answers

Primary Care Physician, Nurses, Supervisors and in some cases, H.R. It may be that HR will sign off on time of employment, and supervisor would have to fill out a second QBE form proving skills.

All foreign diplomas/transcripts must be translated and evaluated prior to submitted as proof of education.

Fill out the “Name Change Submission” form located on your dashboard at www.ncctinc.com. Submit copy of marriage cert for name change directly to dashboard when prompted

No, there are no breaks during the national exam. Testing Location - In the event of an emergency, timer on exam will NOT shut down. Remote testing Bathroom breaks are not allowed. IN THE EVENT OF MEDICAL CONDITIONS REQUIRING SUCH, YOU CAN SUBMIT AN ADA (ACCOMMODATIONS REQUEST).

A scaled score is a representation of the total number of correct answers (also known as raw scores) a candidate has provided that has been converted onto a consistent and standardized scale. Scales cores indicate the same level of performance, regardless of which form a candidate has received. For NCCT certification exams, the converted raw passing score is 70 on a scale of 0 to 100. This is NOT a percentage?

We use a scales score so direct and fair comparisons can be made about exam scores. Scaled scores indicate the same level of performance, regardless of which form a candidate received. Any differences in form difficulty are account for through the use of scaled scores.

As exam forms are developed every year, differences in the difficulty of individual items can result in differences in the difficulty of examination forms. When there are differences in the difficulty of exam forms, the same raw score may represent different levels of knowledge or competency. For example, a higher raw score on an easier form may represent the same knowledge or competency as a lower score on a more difficult form. A scaled score allows candidates to make direct and fair comparisons across forms of differing difficulty.

The same passing standard is applied to forms of varying difficulty through a process called equating. Equating is a statistical procedure that adjusts the passing score to reflect differences in form difficulty, thus maintaining an equivalent passing standard. Equating helps to ensure candidates who take an easier form are not given an unfair advantage and candidates taking a more difficult form are not penalized.

The table below shows an example of how scaled scores are associated to raw scores on two different forms.

As you can see, Form 1 is more difficult because it requires fewer correct answers to reach a passing scaled score of 70 (90 correct answers). Conversely, Form 2 is easier because it requires more correct answers to reach a passing scaled score of 70 (92 correct answers). The passing score for both of these forms is presented as the same scaled number (70).

The IRS are updated when the Detailed Test Plan (DTP) gets updated changes that may have been made.

Please have this section completed by an appropriate professional (physician, psychologist, or psychiatrist) to ensure that the NCCT and/or testing vendor is able to provide the required accommodations.

Remote testing is an additional testing method option built to accommodate testers who prefer to sit for their NCCT examination in the comfort of their own home or office, and for institutions who may have trouble finding a proctor or testing facility. Testers use their own technology and space to sit for the same exam as they would in a testing center.

$44 additional from your application fee.

Yes, there is a live remote proctor that is assigned to each that is scheduled.

Yes, Documentation must be approved begore being scheduled with accomodations.

No

Yes

The most updated version of Google chrome.

Yes, if you need to reschedule a remote test rescheduling fees apply.

Rescheduling fee $25 + $44 Remote testing fee (the $44 remote testing fee only applies if you are rescheduling less than 5 days prior to your exam and/or you did not schedule a testing time at least 5 days prior to your exam.) ($25 Rescheduling fee will always apply when rescheduling an exam.)

Yes, a system check is recommended/required to be done on the computer you will be using to test prior to applying for a remote test to make sure your computer has the minimal requirements.

Yes, NCCT is not responsible for any disconnection issues you may have while testing due to internet connectivity issue, device compatibility, power outage etc.

No, NCCT will do a review and investigate the issue if it is a system failure you will not be responsible for any fees.

Yes, you must provide a government photo ID to the onboarding agent the day of your exam as proof of your Identity to be able to test.

Yes, you are required to have one additional device either a smart phone or tablet to download examroom 360 app for the use of the 360 features.

Yes, it is required.

Active expiration date will be updated within 2-3 business days after completion of NCCT’s online CE. Outside CE submissions can take 7-10 business days for review/approval and another 2-3 business days to update the active expiration date.

(510) 620-3800
LFScc@cdph.ca.gov
https://www.cdph.ca.gov/Programs/OSPHLD/LFS/Pages/Home.aspx

Yes, you can opt-in to receive recertification reminders via text messaging one month prior to your active expiration date (it is your responsibility to assure your contact information is current). https://www.ncctinc.com/profile/settings#settings

The recertification process cannot be initiated until approximately 6 months prior to the active expiration date.

Stay aware of your annual active expiration date and keep your contact information current. NCCT sends recertification notices via email. Certificants can now opt-in to receive a text message notification one month before the active expiration date.

Visit Pay Now at www.ncctinc.com to pay the recertification fee no more than 6 months prior to the active expiration date. Ensure the payment is applied to the valid certification; contact Customer Service if it is not. Recertification fee payments may also be mailed to NCCT or completed via phone by calling Customer Service. Fulfill the CE requirements. NCCT offers two methods; NCCT CE or submission of “outside CE”.

Once the recertification requirements are fulfilled, NCCT certification staff will review the account and update the active expiration date in 2-3 business days. NCCT will send a congratulatory letter by regular mail. An electronic version of the card is available at www.ncctinc.com/profile/certifications. The certification status can be verified online using the Verify Certification function on the website if the certificate holder has agreed to release the information to the public. Note - full sized certificates are not issued for recertification.

As long as all documents are on file to release certification, you should receive your National Certification within 7-10 business days after testing.

If a certificant fails to recertify for five consecutive years after the most recent certification/recertification issue date, the credential becomes invalid and that individual can no longer use the NCCT credentials.

Certificants may activate a valid credential in an inactive status by completing the annual recertification requirements for all missing years. Once the requirements are fulfilled the active expiration date will be the same as if the recertifications had been completed on time.

A certificant who fails to fulfill the annual recertification requirements prior to the active expiration date moves into an inactive status.

No, all experience requirements:
1. Appropriate time for discipline
2. All required skills
3. Experience must have been titled as the discipline applying for,

The verifiable experience must prove you were titled as a Medical Assistant to be eligible to apply for Medical Assistant Certification. A Phlebotomist for Phlebotomist Certification, and so on.

No, all experience must be nationally verifiable and you must have held the title of medical assistant.

Yes, all experience in any U.S. territory could be eligible.